Privacy & GDPR Statement

Effective Date: 01/01/2026

1. Introduction

This Privacy Statement explains how we collect, use, store, and protect personal data when you access our WiFi service. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

When you use our WiFi service, we may collect:

  • Full name
  • Email address
  • IP address
  • MAC address
  • Device type
  • Connection timestamps
  • Usage metadata (not encrypted content)
3. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Legitimate Interest – To operate, secure, and maintain our network.
  • Legal Obligation – To comply with regulatory and law enforcement requirements.
  • Consent – Where you opt-in to receive marketing communications.
4. How We Use Your Data
  • Provide internet access
  • Maintain network security
  • Prevent fraud and misuse
  • Comply with legal obligations
  • Send service-related or marketing emails (if consent given)
5. Data Retention

We retain connection logs and registration data only for as long as necessary to fulfil the purposes outlined above or to comply with legal requirements.

6. Data Sharing

We do not sell your personal data. We may share information with:

  • Law enforcement agencies where legally required
  • Service providers assisting with network management
  • Regulatory authorities if required by law
7. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure (where applicable)
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, public WiFi networks carry inherent security risks.

9. Contact Information

If you wish to exercise your data protection rights or have questions about this statement, please contact:

By registering for and using this WiFi service, you acknowledge that you have read and understood this Privacy & GDPR Statement.